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MANUFACUTRER-SERVICE



ADDED VALUE FOR YOU AND YOUR CUSTOMERS – HERE'S TO A FAIR PARTNERSHIP

As manufacturer it is of great importance to us that you and your customers are always fully satisfied with our products. In addition to premium class products, we offer you a wide range of service and counselling measures as well as assist you with the distribution of our products upon request.


Our extensive offer includes the following services:


 

  Employee training:
Only employees who are masters of their craft are able to develop the best solutions for their customers. 
Our training staff provides your employees in the sales and customer service department with the knowledge 
and the security for an optimum product recommendation and offers further tips regarding 
the professional installation of our devices.

  Individualized sales promotion
Adapted to suit the advertising activities of your company, we gladly support you with advertisement material, 
displays for your sales room or other promotional measures.


  Custom development:
Your customer have big plans? We gladly support you with the development of customized solutions 
for you and your customers.
Contact us and take advantage of our long-standing experience.



 
  3 years manufacturer warranty:
As we are fully convinced of the performance, technology and workmanship of our products. 
Therefore, we offer you a 3 year manufacturer warranty.
Of course, this is also valid for products which have been built, modified and designed according. 

 

  Repair service:
It goes without saying that our repair work is carried out quickly and carefully. Repaired devices 
will be returned to you within 7 work days. After the warranty period has expired, we will provide 
an estimate of the costs in advance.

  Spare parts service:
If you wish to repair the device yourself, we deliver the required spare parts even years later. 
Please consider, though, that repair works may only be performed by authorized professional staff.

 

  OEM-Service:
Should you additionally have special wishes and requirements regarding our products, we gladly
adapt them according to your specifications or develop individualized solutions.








 

Personal advice:

You have further questions? Our qualified staff gladly provides assistance and advice regarding
all questions about inverters, voltage converters, solar technology, charging technology as well
as portable light. Contact us. We are available

Monday to Thursday from 08.00 – 17.00, Friday 8.00 – 14.30 
under the following phone number:

+49 (0) 9622 71991-0


E-mail:    support@ivt-hirschau.de

 

 


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