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Manufacturer service



Here’s to a fair partnership.

As manufacturer it is of great importance to us that you and your customers are always fully satisfied
with our products. In addition to premium class products, we offer you a wide range of service and counselling
measures as well as assist you with the distribution of our products upon request.

Our extensive offer includes the following services:



Employee training:
Only employees who are masters of their craft are able to develop the best solutions for their customers.
Our training staff provides your employees in the sales and customer service department with the knowledge
and the security for an optimum product recommendation and offers further tips regarding
the professional installation of our devices.




3 years manufacturer warranty:

As we are fully convinced of the performance, technology and workmanship of our products.
Therefore, we offer you a 3 year manufacturer warranty.
Of course, this is also valid for products which have been built, modified and designed according
to your wishes and requirements.




Individualized sales promotions:
Adapted to suit the advertising activities of your company, we gladly support you with advertisement material,
displays for your sales room or other promotional measures.




Custom development:
Your customer have big plans? We gladly support you with the development of customized solutions
for you and your customers.
Contact us and take advantage of our long-standing experience.

We are available

Monday to Thursday from 08.00 – 17.30, Friday 8.00 – 15.30
under the following phone number:


+49 (0) 9622 71991-0




Repair service:
It goes without saying that our repair work is carried out quickly and carefully. Repaired devices
will be returned to you within 7 work days. After the warranty period has expired, we will provide
an estimate of the costs in advance.




Spare parts service:
If you wish to repair the device yourself, we deliver the required spare parts even years later.
Please consider, though, that repair works may only be performed by authorized professional staff.




Personal advice:
You have further questions? Our qualified staff gladly provides assistance and advice regarding all questions
about inverters, voltage converters, solar technology, charging technology as well as portable light.
Contact us.

Phone:  +49 (0) 9622 71991-0
E-mail:    support@ivt-hirschau.de



 

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